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Edoome Privacy Policy

Effective date: December 1, 2017

Edoome knows that you care about how your personal information is used and shared and takes your privacy seriously. This Privacy Statement explains our practices regarding the collection, use, and disclosure of certain information, including your personal information, by the Edoome services belonging to the Edoome, Inc. company.

  • Collection of Information

    We receive and store information about you such as:

  • Information you provide us

    We collect information you provide to us which includes: your name, email address and, in case you want to purchase a paid service, payment method. We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys or marketing promotions.

  • Information we collect automatically

    We collect information regarding you and your use of our service, your interactions with us and our advertising, as well as information regarding your computer or other device used to access our service (such as smart TVs, and mobile devices). This information includes:

    1. Your activity on the Edoome service, such as N° of class rooms created, assignments delivered and videos shared.
    2. Details regarding your interactions with customer service, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number.
    3. Device IDs or unique identifiers, device and software characteristics (such as type and configuration), connection information, statistics on page views, referral URLs, ad data, IP address and standard web log information.
    4. Information collected via the use of cookies, web beacons and other technologies.
  • Information from other sources

    We might supplement the information described above with information we obtain from other sources, including from both online and offline data providers. Such supplemental information could include demographic data, interest based data, and Internet browsing behavior.

  • Use of Information

    We use the information we collect to provide, analyze, administer, enhance and personalize our services and marketing efforts, to process your registration, your orders and your payments, and to communicate with you on these and other topics.

  • For example, we use the information we collect for:

    1. Preventing, detecting and investigating potentially prohibited or illegal activities, including fraud, and enforcing our terms.
    2. Analyzing and understanding our audience; improving our service (including our user interface experiences), delivery optimization and content selection.
    3. Communicating with you concerning our service (for example by email and push notifications), so that we can send you news about Edoome, details about new features and content available on Edoome, and special offers, promotional announcements and consumer surveys, and to assist you with operational requests such as password reset requests.
  • Disclosure of Information

    We disclose your information for certain purposes and to third parties, as described below:

  • Service Providers

    We use other companies, agents or contractors ('Service Providers') to perform services on our behalf or to assist us with the provision of services to you. For example, we engage Service Providers to provide marketing, advertising, communications, infrastructure and IT services, to personalize and optimize our service, to process credit card transactions or other payment methods, to provide customer service, to collect debts, to analyze and enhance data (including data about users' interactions with our service), and to process and administer consumer surveys. In the course of providing such services, these Service Providers may have access to your personal or other information. We do not authorize them to use or disclose your personal information except in connection with providing their services.

  • Promotional offers

    We may offer joint promotions or programs that, in order for your participation, will require us to share your information with third parties. In fulfilling these types of promotions, we may share your name and other information in connection with fulfilling the incentive. Please note that these third parties are responsible for their own privacy practices.

  • Protection of Edoome and others

    Edoome and its Service Providers may disclose and otherwise use your personal and other information where we or they reasonably believe such disclosure is needed to:

    1. Satisfy any applicable law, regulation, legal process, or governmental request.
    2. Enforce applicable terms of use, including investigation of potential violations thereofe.
    3. Detect, prevent, or otherwise address illegal or suspected illegal activities (including payment fraud), security or technical issues.
    4. Protect against harm to the rights, property or safety of Edoome, its users or the public, as required or permitted by law.
  • Business transfers

    In connection with any reorganization, restructuring, merger or sale, or other transfer of assets, we will transfer information, including personal information, provided that the receiving party agrees to respect your personal information in a manner that is consistent with our Privacy Statement.

  • Access to Your Account and Profiles

    In order to provide you with ease of access to your account and to help administer the Edoome service, we implement technology that enables us to recognize you as the account holder.

  • This way we can and provide you with direct access to your account without requiring you to retype any password or other user identification when you revisit the Edoome service. You can choose not to take advantage of this feature on your computer by unchecking the box 'Remember me on this device' when you log in to the website. If you do not maintain the security of your password or device, or fail to log out or deactivate your device, subsequent users may be able to access your account, including your personal information. If you share or otherwise allow others to have access to your account, they will be able to see your information, including in some cases personal information and account information (including your email address or other information in Your Account).

  • Your Choices

  • If you no longer want to receive certain communications from us via email, simply access the 'Email preferences' link on the 'Your Account' page of our website and uncheck those items to unsubscribe, or click the 'unsubscribe' link in the email. Please note that you cannot unsubscribe from certain correspondence from us, such as messages relating to your account transactions.

  • Your Information

  • We give you access and the ability to update a broad range of information about your account, including your contact information and your communication preferences in the 'Your Account' portion of our website. You must be signed in to access 'Your Account.'

  • Changes to This Privacy Statement

  • We will update this Privacy Statement from time to time in response to changing legal, regulatory or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with law. Your continued use of the Edoome service after any such updates take effect will constitute acceptance of those changes. If you do not accept any updates to this Privacy Statement, you may cancel your use of the Edoome service. To see when this Privacy Statement was last updated, please see the 'Last Updated' section below.

  • Cookies

    We and our Service Providers use cookies and other technologies (such as web beacons) for various reasons. For example, we use cookies and other technologies to make it easy to access our services by remembering you when you return, to provide and analyze our services, to learn more about our users and their likely interests, and to deliver and tailored user experience. We want you to be informed about our use of these technologies, so this notice explains the types of technologies we use, what they do and your choices regarding their use.

  • What are cookies?

    Cookies are small data files that are commonly stored on your device when you browse and use websites and online services. They are widely used to make websites work, or to work more efficiently, as well as to provide reporting information and assist with service or advertising personalization. Cookies are not the only types of technology that enable this functionality; we also use other, similar types of technologies. See below for more information and examples.

  • Why does Edoome use cookies?

    We and our Service Providers may use the following types of cookies:

    1. Essential cookies: These cookies are strictly necessary to provide our website or online service. For example, we or our Service Providers may use these cookies to authenticate and identify our members when they use our websites and applications so we can provide our service to them. They also help us to enforce our Terms of Use, prevent fraud and maintain the security of our service.
    2. Performance and functionality cookies: These cookies are not essential, but help us to personalize and enhance your online experience with Edoome. For example, they help us to remember your preferences and prevent you from needing to re-enter information you previously provided (for example, during member sign up). Deletion of these types of cookies will result in limited functionality of our service.
  • How Does Edoome use Web Beacons and other Technologies?

    Web beacons (also known as clear gifs or pixel tags) often work in conjunction with cookies. We and our Service Providers may use them for similar purposes as cookies, such as to understand and enhance the use of our service, improve site performance, monitor visitor traffic and actions on our site, and understand interactions with our marketing (including email and online ads on third party sites). Because web beacons often work in conjunction with cookies, in many cases, declining cookies will impair the effectiveness of web beacons. We use other technologies that are similar to cookies, such as browser storage and plugins (e.g., HTML5, IndexedDB, and WebSQL). Like cookies, some of these technologies may store small amounts of data on your device. We may use these and various other technologies for similar purposes as cookies, such as to enforce our terms, prevent fraud, and analyze the use of our service. There are a number of ways to exercise choice regarding these technologies. For example, many popular browsers provide the ability to clear browser storage, commonly in the settings or preferences area; see your browser’s help function or support area to learn more. Other technologies, such as Silverlight storage, may be cleared from within the application.

Contacting Us

For any questions concerning your account, please write us directly at with subject 'Privacy' for questions about your privacy.

Last updated December, 2017.